Add Activepieces integration for workflow automation
- Add Activepieces fork with SmoothSchedule custom piece - Create integrations app with Activepieces service layer - Add embed token endpoint for iframe integration - Create Automations page with embedded workflow builder - Add sidebar visibility fix for embed mode - Add list inactive customers endpoint to Public API - Include SmoothSchedule triggers: event created/updated/cancelled - Include SmoothSchedule actions: create/update/cancel events, list resources/services/customers 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
This commit is contained in:
poduck
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{
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"extends": ["../../../../.eslintrc.json"],
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"ignorePatterns": ["!**/*"],
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"overrides": [
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{
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"files": ["*.ts", "*.tsx", "*.js", "*.jsx"],
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"rules": {}
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},
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{
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"files": ["*.ts", "*.tsx"],
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"rules": {}
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},
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{
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"files": ["*.js", "*.jsx"],
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"rules": {}
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}
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]
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}
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# pieces-freshdesk
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This library was generated with [Nx](https://nx.dev).
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## Running lint
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Run `nx lint pieces-freshdesk` to execute the lint via [ESLint](https://eslint.org/).
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{
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"name": "@activepieces/piece-freshdesk",
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"version": "0.1.5"
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}
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{
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"name": "pieces-freshdesk",
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"$schema": "../../../../node_modules/nx/schemas/project-schema.json",
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"sourceRoot": "packages/pieces/community/freshdesk/src",
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"projectType": "library",
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"targets": {
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"build": {
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"executor": "@nx/js:tsc",
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"outputs": [
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"{options.outputPath}"
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],
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"options": {
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"outputPath": "dist/packages/pieces/community/freshdesk",
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"tsConfig": "packages/pieces/community/freshdesk/tsconfig.lib.json",
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"packageJson": "packages/pieces/community/freshdesk/package.json",
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"main": "packages/pieces/community/freshdesk/src/index.ts",
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"assets": [
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"packages/pieces/community/freshdesk/*.md",
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{
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"input": "packages/pieces/community/freshdesk/src/i18n",
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"output": "./src/i18n",
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"glob": "**/!(i18n.json)"
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}
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],
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"buildableProjectDepsInPackageJsonType": "dependencies",
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"updateBuildableProjectDepsInPackageJson": true
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},
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"dependsOn": [
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"^build",
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"prebuild"
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]
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},
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"lint": {
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"executor": "@nx/eslint:lint",
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"outputs": [
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"{options.outputFile}"
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]
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},
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"prebuild": {
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"executor": "nx:run-commands",
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"options": {
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"cwd": "packages/pieces/community/freshdesk",
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"command": "bun install --no-save --silent"
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},
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"dependsOn": [
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"^build"
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]
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}
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},
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"tags": []
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}
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{
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"Customer support software": "Kunden-Supportsoftware",
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"Base URL": "Basis-URL",
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"API Token": "API Token",
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"Enter the base URL": "Basis-URL eingeben",
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"Enter the API token": "API-Token eingeben",
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"Get the API token by visiting your profile settings and clicking View API key": "Erhalten Sie den API-Token durch einen Besuch Ihrer Profileinstellungen und klicken Sie auf API-Schlüssel anzeigen",
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"Get Tickets": "Tickets erhalten",
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"Get Contact from ID": "Kontakt von ID erhalten",
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"Get Ticket Status": "Ticket-Status erhalten",
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"Get Freshdesk Contacts": "Freshdesk Kontakte erhalten",
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"Get All Tickets By Status": "Alle Tickets nach Status holen",
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"Custom API Call": "Eigener API-Aufruf",
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"Get Ticket instances from Freshdesk.": "Ticket-Instanzen von Freshdesk herunterladen.",
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"Get contacts details from Freshdesk using ID number.": "Kontaktdetails von Freshdesk mit ID-Nummer abrufen.",
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"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Ticket-Status von Freshdesk abrufen. Gibt Ticket-Status zurück, zugewiesen",
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"Get contact details from Freshdesk for all (optional filtered) contacts.": "Erhalten Sie Kontaktdaten von Freshdesk für alle (optional gefilterten) Kontakte.",
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"Get All Tickets by selected status from Freshdesk.": "Alle Tickets nach ausgewähltem Status von Freshdesk erhalten.",
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"Make a custom API call to a specific endpoint": "Einen benutzerdefinierten API-Aufruf an einen bestimmten Endpunkt machen",
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"Contact ID number": "Kontakt-ID Nummer",
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"Ticket ID": "Ticket-ID",
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"Optional Filter": "Optionaler Filter",
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"Filter value": "Filterwert",
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"Optional Filter Status": "Optionaler Filterstatus",
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"Results to return": "Rückzugebende Ergebnisse",
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"Choose Status(es)": "Status(e) auswählen",
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"Method": "Methode",
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"Headers": "Kopfzeilen",
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"Query Parameters": "Abfrageparameter",
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"Body": "Körper",
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"Response is Binary ?": "Antwort ist binär?",
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"No Error on Failure": "Kein Fehler bei Fehler",
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"Timeout (in seconds)": "Timeout (in Sekunden)",
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"The ID number of the contact": "Die ID Nummer des Kontakts",
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"The Ticket ID to return status": "Die Ticket-ID zum Zurückgeben des Status",
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"Select one and provide the value.": "Wählen Sie eine aus und geben Sie den Wert an.",
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"Provide value if previous option selected!": "Geben Sie einen Wert an, wenn die vorherige Option ausgewählt wurde!",
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"Can filter by state: blocked, deleted, unverified or verified.": "Kann nach Status filtern: Gesperrt, gelöscht, nicht verifiziert oder gesperrt.",
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"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk ruft diese per_page auf - setzt auf 0 für alle, wenn das Maximum 100 ist",
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"Select one or status values": "Wählen Sie eine oder mehrere Statuswerte",
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"Authorization headers are injected automatically from your connection.": "Autorisierungs-Header werden automatisch von Ihrer Verbindung injiziert.",
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"Enable for files like PDFs, images, etc..": "Aktivieren für Dateien wie PDFs, Bilder, etc..",
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"E-mail": "E-Mail",
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"Mobile": "Mobil",
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"Phone": "Telefon",
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"Company ID": "Firmen-ID",
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"Updated Since": "Aktualisiert seit",
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"Blocked": "Blockiert",
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"Deleted": "Gelöscht",
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"Unverified": "Nicht verifiziert",
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"Verified": "Verifiziert",
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"Open": "Öffnen",
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"Pending": "Ausstehend",
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"Resolved": "Gelöst",
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"Closed": "Geschlossen",
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"GET": "ERHALTEN",
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"POST": "POST",
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"PATCH": "PATCH",
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"PUT": "PUT",
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"DELETE": "LÖSCHEN",
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"HEAD": "HEAD"
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}
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{
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"Customer support software": "Software de soporte al cliente",
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"Base URL": "URL base",
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"API Token": "API Token",
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"Enter the base URL": "Introduzca la URL base",
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"Enter the API token": "Introduzca el token API",
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"Get the API token by visiting your profile settings and clicking View API key": "Obtén el token API visitando la configuración de tu perfil y haciendo clic en Ver clave API",
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"Get Tickets": "Obtener Tickets",
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"Get Contact from ID": "Obtener contacto desde ID",
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"Get Ticket Status": "Obtener Estado del Ticket",
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"Get Freshdesk Contacts": "Obtener contactos de Freshdesk",
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"Get All Tickets By Status": "Obtener todos los Tickets por Estado",
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"Custom API Call": "Llamada API personalizada",
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"Get Ticket instances from Freshdesk.": "Obtener instancias de tickets de Freshdesk.",
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"Get contacts details from Freshdesk using ID number.": "Obtenga los datos de contacto de Freshdesk usando el número de identificación.",
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"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Obtener estado del Ticket de Freshdesk. Devuelve ticket_status, assigned_status, assigned_id",
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"Get contact details from Freshdesk for all (optional filtered) contacts.": "Obtenga datos de contacto de Freshdesk para todos los contactos (opcionalmente filtrados).",
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"Get All Tickets by selected status from Freshdesk.": "Obtener todos los Tickets por estado seleccionado de Freshdesk.",
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"Make a custom API call to a specific endpoint": "Hacer una llamada API personalizada a un extremo específico",
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"Contact ID number": "Número de ID de contacto",
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"Ticket ID": "ID del Ticket",
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"Optional Filter": "Filtro opcional",
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"Filter value": "Valor del filtro",
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"Optional Filter Status": "Estado de filtro opcional",
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"Results to return": "Resultados a devolver",
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"Choose Status(es)": "Elegir Estado(s)",
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"Method": "Método",
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"Headers": "Encabezados",
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"Query Parameters": "Parámetros de consulta",
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"Body": "Cuerpo",
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"Response is Binary ?": "¿Respuesta es binaria?",
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"No Error on Failure": "No hay ningún error en fallo",
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"Timeout (in seconds)": "Tiempo de espera (en segundos)",
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"The ID number of the contact": "El número ID del contacto",
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"The Ticket ID to return status": "El ID del Ticket para devolver el estado",
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"Select one and provide the value.": "Seleccione uno y proporcione el valor.",
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"Provide value if previous option selected!": "¡Proporciona un valor si se selecciona la opción anterior!",
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"Can filter by state: blocked, deleted, unverified or verified.": "Puede filtrar por estado: bloqueado, eliminado, no verificado o verificado.",
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"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk llama a esta per_page - establece en 0 para todos, si el máximo especificado es 100",
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"Select one or status values": "Seleccione uno o los valores de estado",
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"Authorization headers are injected automatically from your connection.": "Las cabeceras de autorización se inyectan automáticamente desde tu conexión.",
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"Enable for files like PDFs, images, etc..": "Activar para archivos como PDFs, imágenes, etc.",
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"E-mail": "E-mail",
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"Mobile": "Móvil",
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"Phone": "Teléfono",
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"Company ID": "ID de empresa",
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"Updated Since": "Actualizado desde",
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"Blocked": "Bloqueado",
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"Deleted": "Eliminado",
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"Unverified": "Sin verificar",
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"Verified": "Verificado",
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"Open": "Abrir",
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"Pending": "Pendiente",
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"Resolved": "Resuelto",
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"Closed": "Cerrado",
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"GET": "RECOGER",
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"POST": "POST",
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"PATCH": "PATCH",
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"PUT": "PUT",
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"DELETE": "BORRAR",
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"HEAD": "LIMPIO"
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}
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{
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"Customer support software": "Logiciel de support client",
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"Base URL": "URL de base",
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"API Token": "API Token",
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"Enter the base URL": "Entrez l'URL de base",
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"Enter the API token": "Entrez le jeton de l'API",
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"Get the API token by visiting your profile settings and clicking View API key": "Obtenez le jeton API en visitant les paramètres de votre profil et en cliquant sur Afficher la clé API",
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"Get Tickets": "Obtenir des billets",
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"Get Contact from ID": "Obtenir un contact depuis l'ID",
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"Get Ticket Status": "Obtenir le statut du ticket",
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"Get Freshdesk Contacts": "Obtenir des contacts de Freshdesk",
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"Get All Tickets By Status": "Recevoir tous les tickets par statut",
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"Custom API Call": "Appel API personnalisé",
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"Get Ticket instances from Freshdesk.": "Obtenir les instances de tickets depuis Freshdesk.",
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"Get contacts details from Freshdesk using ID number.": "Obtenir les détails des contacts depuis Freshdesk en utilisant le numéro ID.",
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"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Obtenir le statut du ticket depuis Freshdesk. Renvoie ticket_status, assigned_status, assigned_id",
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"Get contact details from Freshdesk for all (optional filtered) contacts.": "Obtenez les coordonnées de Freshdesk pour tous les contacts (filtrés en option).",
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"Get All Tickets by selected status from Freshdesk.": "Obtenir tous les billets par statut sélectionné depuis Freshdesk.",
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"Make a custom API call to a specific endpoint": "Passez un appel API personnalisé à un point de terminaison spécifique",
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"Contact ID number": "Numéro d'identification du contact",
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"Ticket ID": "ID du ticket",
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"Optional Filter": "Filtre optionnel",
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"Filter value": "Valeur du filtre",
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"Optional Filter Status": "Statut du filtre optionnel",
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"Results to return": "Résultats à retourner",
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"Choose Status(es)": "Choisir le(s) statut(s)",
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"Method": "Méthode",
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"Headers": "En-têtes",
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"Query Parameters": "Paramètres de requête",
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"Body": "Corps",
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"Response is Binary ?": "La réponse est Binaire ?",
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"No Error on Failure": "Aucune erreur en cas d'échec",
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"Timeout (in seconds)": "Délai d'attente (en secondes)",
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"The ID number of the contact": "Le numéro d'identification du contact",
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"The Ticket ID to return status": "L'ID du ticket à retourner",
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"Select one and provide the value.": "Sélectionnez-en un et indiquez la valeur.",
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"Provide value if previous option selected!": "Fournir une valeur si l'option précédente est sélectionnée !",
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"Can filter by state: blocked, deleted, unverified or verified.": "Peut filtrer par état: bloqué, supprimé, non vérifié ou vérifié.",
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"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk appelle cette per_page - défini à 0 pour tous, si spécifié maximum est de 100",
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"Select one or status values": "Sélectionnez une ou des valeurs de statut",
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"Authorization headers are injected automatically from your connection.": "Les en-têtes d'autorisation sont injectés automatiquement à partir de votre connexion.",
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"Enable for files like PDFs, images, etc..": "Activer pour les fichiers comme les PDFs, les images, etc.",
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"E-mail": "Courriel",
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"Mobile": "Téléphone mobile",
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"Phone": "Téléphone",
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"Company ID": "ID de la société",
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"Updated Since": "Mis à jour depuis",
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"Blocked": "Bloqué",
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"Deleted": "Supprimé",
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"Unverified": "Non vérifié",
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"Verified": "Vérifié",
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"Open": "Ouvert",
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"Pending": "En attente",
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"Resolved": "Résolu",
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"Closed": "Fermé",
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"GET": "OBTENIR",
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"POST": "POSTER",
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"PATCH": "PATCH",
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"PUT": "EFFACER",
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"DELETE": "SUPPRIMER",
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"HEAD": "TÊTE"
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}
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{
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"Customer support software": "カスタマーサポートソフトウェア",
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"Base URL": "ベースURL",
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"API Token": "API Token",
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"Enter the base URL": "ベース URL を入力してください",
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||||
"Enter the API token": "API トークンを入力してください",
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||||
"Get the API token by visiting your profile settings and clicking View API key": "API トークンを取得するには、プロフィールの設定にアクセスし、「API キーを表示」をクリックします。",
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||||
"Get Tickets": "チケットを入手",
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||||
"Get Contact from ID": "IDから連絡先を取得",
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||||
"Get Ticket Status": "チケットのステータスを取得する",
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||||
"Get Freshdesk Contacts": "Freshdesk の連絡先を取得",
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||||
"Get All Tickets By Status": "すべてのチケットをステータス別に取得する",
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||||
"Custom API Call": "カスタムAPI通話",
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||||
"Get Ticket instances from Freshdesk.": "Freshdeskからチケットインスタンスを取得します。",
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||||
"Get contacts details from Freshdesk using ID number.": "Freshdeskから連絡先の詳細をID番号で取得します。",
|
||||
"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Freshdeskからチケットのステータスを取得します。ticket_status, assigned_status, assigned_id を返します。",
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||||
"Get contact details from Freshdesk for all (optional filtered) contacts.": "すべての連絡先についてFreshdeskから連絡先の詳細を取得します(オプション)。",
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||||
"Get All Tickets by selected status from Freshdesk.": "Freshdeskから選択したステータスですべてのチケットを入手します。",
|
||||
"Make a custom API call to a specific endpoint": "特定のエンドポイントへのカスタム API コールを実行します。",
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||||
"Contact ID number": "連絡先ID番号",
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||||
"Ticket ID": "ケースID",
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||||
"Optional Filter": "オプションフィルタ",
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||||
"Filter value": "フィルタの値",
|
||||
"Optional Filter Status": "オプションのフィルタステータス",
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||||
"Results to return": "返す結果",
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||||
"Choose Status(es)": "ステータスを選択",
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||||
"Method": "方法",
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||||
"Headers": "ヘッダー",
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||||
"Query Parameters": "クエリパラメータ",
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||||
"Body": "本文",
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||||
"Response is Binary ?": "応答はバイナリですか?",
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||||
"No Error on Failure": "失敗時にエラーはありません",
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||||
"Timeout (in seconds)": "タイムアウト（秒）",
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||||
"The ID number of the contact": "連絡先の ID 番号",
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||||
"The Ticket ID to return status": "ステータスを返すチケット ID",
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||||
"Select one and provide the value.": "いずれかを選択し、値を入力します。",
|
||||
"Provide value if previous option selected!": "前のオプションが選択されている場合は、値を入力してください！",
|
||||
"Can filter by state: blocked, deleted, unverified or verified.": "状態でフィルタすることができます: ブロック、削除、未確認、または検証。",
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||||
"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk はこの per_page を呼び出します。指定された最大値が 100 の場合、すべては 0 に設定されます。",
|
||||
"Select one or status values": "1つまたはステータス値を選択してください",
|
||||
"Authorization headers are injected automatically from your connection.": "認証ヘッダは接続から自動的に注入されます。",
|
||||
"Enable for files like PDFs, images, etc..": "PDF、画像などのファイルを有効にします。",
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||||
"E-mail": "電子メール",
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||||
"Mobile": "モバイル",
|
||||
"Phone": "電話番号",
|
||||
"Company ID": "会社ID",
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||||
"Updated Since": "更新日時",
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||||
"Blocked": "ブロック",
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||||
"Deleted": "削除しました",
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||||
"Unverified": "未認証",
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||||
"Verified": "確認済み",
|
||||
"Open": "開く",
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||||
"Pending": "処理待ち",
|
||||
"Resolved": "解決済み",
|
||||
"Closed": "クローズ済み",
|
||||
"GET": "取得",
|
||||
"POST": "POST",
|
||||
"PATCH": "PATCH",
|
||||
"PUT": "PUT",
|
||||
"DELETE": "削除",
|
||||
"HEAD": "頭"
|
||||
}
|
||||
@@ -0,0 +1,62 @@
|
||||
{
|
||||
"Customer support software": "Software klantenondersteuning",
|
||||
"Base URL": "Basis URL",
|
||||
"API Token": "API Token",
|
||||
"Enter the base URL": "Voer de basis-URL in",
|
||||
"Enter the API token": "Voer het API token in",
|
||||
"Get the API token by visiting your profile settings and clicking View API key": "Verkrijg de API-sleutel door je profielinstellingen te bezoeken en op API-sleutel te klikken",
|
||||
"Get Tickets": "Tickets ophalen",
|
||||
"Get Contact from ID": "Contact ophalen van ID",
|
||||
"Get Ticket Status": "Ticket status krijgen",
|
||||
"Get Freshdesk Contacts": "Haal Freshdesk contactpersonen op",
|
||||
"Get All Tickets By Status": "Krijg alle tickets op status",
|
||||
"Custom API Call": "Custom API Call",
|
||||
"Get Ticket instances from Freshdesk.": "Krijg Ticket instanties van Freshdesk.",
|
||||
"Get contacts details from Freshdesk using ID number.": "Haal contactgegevens op van Freshdesk met behulp van ID-nummer.",
|
||||
"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Ticket status ophalen van Freshdesk. Geeft ticket_status, toegewezen_status, toegewezen _id",
|
||||
"Get contact details from Freshdesk for all (optional filtered) contacts.": "Haal contactgegevens op bij Freshdesk voor alle (optionele gefilterde) contactpersonen.",
|
||||
"Get All Tickets by selected status from Freshdesk.": "Krijg alle tickets via de geselecteerde status van Freshdesk.",
|
||||
"Make a custom API call to a specific endpoint": "Maak een aangepaste API call naar een specifiek eindpunt",
|
||||
"Contact ID number": "Contact ID nummer",
|
||||
"Ticket ID": "Ticket ID",
|
||||
"Optional Filter": "Optioneel filter",
|
||||
"Filter value": "Filter waarde",
|
||||
"Optional Filter Status": "Optionele filterstatus",
|
||||
"Results to return": "Resultaten om terug te keren",
|
||||
"Choose Status(es)": "Kies status(sen)",
|
||||
"Method": "Methode",
|
||||
"Headers": "Kopteksten",
|
||||
"Query Parameters": "Query parameters",
|
||||
"Body": "Lichaam",
|
||||
"Response is Binary ?": "Antwoord is binair?",
|
||||
"No Error on Failure": "Geen fout bij fout",
|
||||
"Timeout (in seconds)": "Time-out (in seconden)",
|
||||
"The ID number of the contact": "Het ID-nummer van de contactpersoon",
|
||||
"The Ticket ID to return status": "De Ticket ID om status terug te sturen",
|
||||
"Select one and provide the value.": "Selecteer één en voer de waarde in.",
|
||||
"Provide value if previous option selected!": "Waarde opgeven als vorige optie is geselecteerd!",
|
||||
"Can filter by state: blocked, deleted, unverified or verified.": "Kan filteren op status: geblokkeerd, verwijderd, niet-geverifieerd of geverifieerd.",
|
||||
"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Deze per_page - ingesteld op 0 voor alle, indien het opgegeven maximum 100 is",
|
||||
"Select one or status values": "Selecteer een of status waarden",
|
||||
"Authorization headers are injected automatically from your connection.": "Autorisatie headers worden automatisch geïnjecteerd vanuit uw verbinding.",
|
||||
"Enable for files like PDFs, images, etc..": "Inschakelen voor bestanden zoals PDF's, afbeeldingen etc..",
|
||||
"E-mail": "E-mailadres",
|
||||
"Mobile": "Mobiel",
|
||||
"Phone": "Telefoonnummer",
|
||||
"Company ID": "Bedrijf ID",
|
||||
"Updated Since": "Bijgewerkt sinds",
|
||||
"Blocked": "Geblokkeerd",
|
||||
"Deleted": "Verwijderd",
|
||||
"Unverified": "Ongeverifieerd",
|
||||
"Verified": "Geverifieerd",
|
||||
"Open": "Open",
|
||||
"Pending": "In behandeling",
|
||||
"Resolved": "Opgelost",
|
||||
"Closed": "gesloten",
|
||||
"GET": "KRIJG",
|
||||
"POST": "POSTE",
|
||||
"PATCH": "BEKIJK",
|
||||
"PUT": "PUT",
|
||||
"DELETE": "VERWIJDEREN",
|
||||
"HEAD": "HOOFD"
|
||||
}
|
||||
@@ -0,0 +1,62 @@
|
||||
{
|
||||
"Customer support software": "Software de suporte ao cliente",
|
||||
"Base URL": "URL Base",
|
||||
"API Token": "API Token",
|
||||
"Enter the base URL": "Digite a URL base",
|
||||
"Enter the API token": "Digite o token de API",
|
||||
"Get the API token by visiting your profile settings and clicking View API key": "Obter o token API visitando as suas configurações de perfil e clicando em Ver chave API",
|
||||
"Get Tickets": "Obter bilhetes",
|
||||
"Get Contact from ID": "Obter contato do ID",
|
||||
"Get Ticket Status": "Obter Status do Ticket",
|
||||
"Get Freshdesk Contacts": "Obter contatos mais recentes",
|
||||
"Get All Tickets By Status": "Obter todos os bilhetes por status",
|
||||
"Custom API Call": "Chamada de API personalizada",
|
||||
"Get Ticket instances from Freshdesk.": "Obter instâncias de tickets de Freshdesk.",
|
||||
"Get contacts details from Freshdesk using ID number.": "Obter detalhes dos contatos do Freshdesk usando o número de ID.",
|
||||
"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Obter o status do Ticket a partir de Freshdesk. Retorna ticket_status, atribuído_status, atribuído_id",
|
||||
"Get contact details from Freshdesk for all (optional filtered) contacts.": "Obtenha detalhes de contato de Freshdesk para todos os contatos (filtrados opcionais).",
|
||||
"Get All Tickets by selected status from Freshdesk.": "Obter todos os bilhetes selecionados pelo status de Freshdesk.",
|
||||
"Make a custom API call to a specific endpoint": "Faça uma chamada de API personalizada para um ponto de extremidade específico",
|
||||
"Contact ID number": "No. ID do Contato",
|
||||
"Ticket ID": "ID Ticket",
|
||||
"Optional Filter": "Filtro opcional",
|
||||
"Filter value": "Valor do filtro",
|
||||
"Optional Filter Status": "Status de filtro opcional",
|
||||
"Results to return": "Resultados para retornar",
|
||||
"Choose Status(es)": "Escolher Status",
|
||||
"Method": "Método",
|
||||
"Headers": "Cabeçalhos",
|
||||
"Query Parameters": "Parâmetros da consulta",
|
||||
"Body": "Conteúdo",
|
||||
"Response is Binary ?": "A resposta é binária ?",
|
||||
"No Error on Failure": "Nenhum erro no Failure",
|
||||
"Timeout (in seconds)": "Tempo limite (em segundos)",
|
||||
"The ID number of the contact": "A ID do número do contato",
|
||||
"The Ticket ID to return status": "O ID do Ticket para devolver o status",
|
||||
"Select one and provide the value.": "Selecione um e forneça o valor.",
|
||||
"Provide value if previous option selected!": "Fornecer valor se a opção anterior selecionada!",
|
||||
"Can filter by state: blocked, deleted, unverified or verified.": "Pode filtrar por estado: bloqueado, apagado, não verificado ou verificado.",
|
||||
"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk chama esta per_page - definir como 0 para todos, se o máximo especificado for 100",
|
||||
"Select one or status values": "Selecione um ou valores de estado",
|
||||
"Authorization headers are injected automatically from your connection.": "Os cabeçalhos de autorização são inseridos automaticamente a partir da sua conexão.",
|
||||
"Enable for files like PDFs, images, etc..": "Habilitar para arquivos como PDFs, imagens, etc..",
|
||||
"E-mail": "e-mail",
|
||||
"Mobile": "Celular",
|
||||
"Phone": "Smartphone",
|
||||
"Company ID": "ID da Empresa",
|
||||
"Updated Since": "Atualizado desde",
|
||||
"Blocked": "Bloqueado",
|
||||
"Deleted": "Excluído",
|
||||
"Unverified": "Não verificado",
|
||||
"Verified": "Verificada",
|
||||
"Open": "Abertas",
|
||||
"Pending": "Pendente",
|
||||
"Resolved": "Resolvido",
|
||||
"Closed": "Fechado",
|
||||
"GET": "OBTER",
|
||||
"POST": "POSTAR",
|
||||
"PATCH": "COMPRAR",
|
||||
"PUT": "COLOCAR",
|
||||
"DELETE": "EXCLUIR",
|
||||
"HEAD": "CABEÇA"
|
||||
}
|
||||
@@ -0,0 +1,61 @@
|
||||
{
|
||||
"Freshdesk": "Свежий стол",
|
||||
"Customer support software": "Программа поддержки клиентов",
|
||||
"Base URL": "Базовый URL",
|
||||
"API Token": "API Token",
|
||||
"Enter the base URL": "Введите базовый URL",
|
||||
"Enter the API token": "Введите API token",
|
||||
"Get the API token by visiting your profile settings and clicking View API key": "Получить API токен, посетив настройки вашего профиля и нажав View API ключ",
|
||||
"Get Tickets": "Получить заявки",
|
||||
"Get Contact from ID": "Получить контакт с ID",
|
||||
"Get Ticket Status": "Получить статус Заявки",
|
||||
"Get Freshdesk Contacts": "Получить контакты Freshdesk",
|
||||
"Get All Tickets By Status": "Получить все заявки по статусу",
|
||||
"Custom API Call": "Пользовательский вызов API",
|
||||
"Get Ticket instances from Freshdesk.": "Получить экземпляры заявок от Freshdesk.",
|
||||
"Get contacts details from Freshdesk using ID number.": "Получить информацию о контактах из Freshdesk по номеру ID.",
|
||||
"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Получить статус заявки от Freshdesk. Возвращает ticket_status, assigned_status, assigned_id",
|
||||
"Get contact details from Freshdesk for all (optional filtered) contacts.": "Получить контактную информацию из Freshdesk для всех (опциональных фильтров) контактов.",
|
||||
"Get All Tickets by selected status from Freshdesk.": "Получить все Заявки по выбранному статусу из Freshdesk.",
|
||||
"Make a custom API call to a specific endpoint": "Сделать пользовательский API вызов к определенной конечной точке",
|
||||
"Contact ID number": "Номер контакта",
|
||||
"Ticket ID": "ID заявки",
|
||||
"Optional Filter": "Необязательный фильтр",
|
||||
"Filter value": "Значение фильтра",
|
||||
"Optional Filter Status": "Дополнительный статус фильтра",
|
||||
"Results to return": "Результаты для возврата",
|
||||
"Choose Status(es)": "Выберите статус(ы)",
|
||||
"Method": "Метод",
|
||||
"Headers": "Заголовки",
|
||||
"Query Parameters": "Параметры запроса",
|
||||
"Body": "Тело",
|
||||
"No Error on Failure": "Нет ошибок при ошибке",
|
||||
"Timeout (in seconds)": "Таймаут (в секундах)",
|
||||
"The ID number of the contact": "Номер контакта",
|
||||
"The Ticket ID to return status": "ID заявки для возврата статуса",
|
||||
"Select one and provide the value.": "Выберите один и укажите значение.",
|
||||
"Provide value if previous option selected!": "Предоставить значение, если выбран предыдущий вариант!",
|
||||
"Can filter by state: blocked, deleted, unverified or verified.": "Может фильтровать по состоянию: заблокирован, удален, непроверен или проверен.",
|
||||
"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk вызывает этот per_page - установите 0 для всех, если указан максимум 100",
|
||||
"Select one or status values": "Выберите одно или одно значение статуса",
|
||||
"Authorization headers are injected automatically from your connection.": "Заголовки авторизации включаются автоматически из вашего соединения.",
|
||||
"E-mail": "Эл. почта",
|
||||
"Mobile": "Мобильный",
|
||||
"Phone": "Телефон",
|
||||
"Company ID": "ID Компании",
|
||||
"Updated Since": "Обновлено С",
|
||||
"Blocked": "Заблокирован",
|
||||
"Deleted": "Удалено",
|
||||
"Unverified": "Не подтверждено",
|
||||
"Verified": "Подтверждено",
|
||||
"Open": "Открыть",
|
||||
"Pending": "В ожидании",
|
||||
"Resolved": "Решена",
|
||||
"Closed": "Закрыто",
|
||||
"GET": "ПОЛУЧИТЬ",
|
||||
"POST": "ПОСТ",
|
||||
"PATCH": "ПАТЧ",
|
||||
"PUT": "ПОКУПИТЬ",
|
||||
"DELETE": "УДАЛИТЬ",
|
||||
"HEAD": "HEAD"
|
||||
}
|
||||
@@ -0,0 +1,62 @@
|
||||
{
|
||||
"Customer support software": "Customer support software",
|
||||
"Base URL": "Base URL",
|
||||
"API Token": "API Token",
|
||||
"Enter the base URL": "Enter the base URL",
|
||||
"Enter the API token": "Enter the API token",
|
||||
"Get the API token by visiting your profile settings and clicking View API key": "Get the API token by visiting your profile settings and clicking View API key",
|
||||
"Get Tickets": "Get Tickets",
|
||||
"Get Contact from ID": "Get Contact from ID",
|
||||
"Get Ticket Status": "Get Ticket Status",
|
||||
"Get Freshdesk Contacts": "Get Freshdesk Contacts",
|
||||
"Get All Tickets By Status": "Get All Tickets By Status",
|
||||
"Custom API Call": "Custom API Call",
|
||||
"Get Ticket instances from Freshdesk.": "Get Ticket instances from Freshdesk.",
|
||||
"Get contacts details from Freshdesk using ID number.": "Get contacts details from Freshdesk using ID number.",
|
||||
"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id",
|
||||
"Get contact details from Freshdesk for all (optional filtered) contacts.": "Get contact details from Freshdesk for all (optional filtered) contacts.",
|
||||
"Get All Tickets by selected status from Freshdesk.": "Get All Tickets by selected status from Freshdesk.",
|
||||
"Make a custom API call to a specific endpoint": "Make a custom API call to a specific endpoint",
|
||||
"Contact ID number": "Contact ID number",
|
||||
"Ticket ID": "Ticket ID",
|
||||
"Optional Filter": "Optional Filter",
|
||||
"Filter value": "Filter value",
|
||||
"Optional Filter Status": "Optional Filter Status",
|
||||
"Results to return": "Results to return",
|
||||
"Choose Status(es)": "Choose Status(es)",
|
||||
"Method": "Method",
|
||||
"Headers": "Headers",
|
||||
"Query Parameters": "Query Parameters",
|
||||
"Body": "Body",
|
||||
"Response is Binary ?": "Response is Binary ?",
|
||||
"No Error on Failure": "No Error on Failure",
|
||||
"Timeout (in seconds)": "Timeout (in seconds)",
|
||||
"The ID number of the contact": "The ID number of the contact",
|
||||
"The Ticket ID to return status": "The Ticket ID to return status",
|
||||
"Select one and provide the value.": "Select one and provide the value.",
|
||||
"Provide value if previous option selected!": "Provide value if previous option selected!",
|
||||
"Can filter by state: blocked, deleted, unverified or verified.": "Can filter by state: blocked, deleted, unverified or verified.",
|
||||
"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100",
|
||||
"Select one or status values": "Select one or status values",
|
||||
"Authorization headers are injected automatically from your connection.": "Authorization headers are injected automatically from your connection.",
|
||||
"Enable for files like PDFs, images, etc..": "Enable for files like PDFs, images, etc..",
|
||||
"E-mail": "E-mail",
|
||||
"Mobile": "Mobile",
|
||||
"Phone": "Phone",
|
||||
"Company ID": "Company ID",
|
||||
"Updated Since": "Updated Since",
|
||||
"Blocked": "Blocked",
|
||||
"Deleted": "Deleted",
|
||||
"Unverified": "Unverified",
|
||||
"Verified": "Verified",
|
||||
"Open": "Open",
|
||||
"Pending": "Pending",
|
||||
"Resolved": "Resolved",
|
||||
"Closed": "Closed",
|
||||
"GET": "GET",
|
||||
"POST": "POST",
|
||||
"PATCH": "PATCH",
|
||||
"PUT": "PUT",
|
||||
"DELETE": "DELETE",
|
||||
"HEAD": "HEAD"
|
||||
}
|
||||
@@ -0,0 +1,61 @@
|
||||
{
|
||||
"Freshdesk": "Freshdesk",
|
||||
"Customer support software": "Customer support software",
|
||||
"Base URL": "Base URL",
|
||||
"API Token": "API Token",
|
||||
"Enter the base URL": "Enter the base URL",
|
||||
"Enter the API token": "Enter the API token",
|
||||
"Get the API token by visiting your profile settings and clicking View API key": "Get the API token by visiting your profile settings and clicking View API key",
|
||||
"Get Tickets": "Get Tickets",
|
||||
"Get Contact from ID": "Get Contact from ID",
|
||||
"Get Ticket Status": "Get Ticket Status",
|
||||
"Get Freshdesk Contacts": "Get Freshdesk Contacts",
|
||||
"Get All Tickets By Status": "Get All Tickets By Status",
|
||||
"Custom API Call": "Custom API Call",
|
||||
"Get Ticket instances from Freshdesk.": "Get Ticket instances from Freshdesk.",
|
||||
"Get contacts details from Freshdesk using ID number.": "Get contacts details from Freshdesk using ID number.",
|
||||
"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id",
|
||||
"Get contact details from Freshdesk for all (optional filtered) contacts.": "Get contact details from Freshdesk for all (optional filtered) contacts.",
|
||||
"Get All Tickets by selected status from Freshdesk.": "Get All Tickets by selected status from Freshdesk.",
|
||||
"Make a custom API call to a specific endpoint": "Make a custom API call to a specific endpoint",
|
||||
"Contact ID number": "Contact ID number",
|
||||
"Ticket ID": "Ticket ID",
|
||||
"Optional Filter": "Optional Filter",
|
||||
"Filter value": "Filter value",
|
||||
"Optional Filter Status": "Optional Filter Status",
|
||||
"Results to return": "Results to return",
|
||||
"Choose Status(es)": "Choose Status(es)",
|
||||
"Method": "Method",
|
||||
"Headers": "Headers",
|
||||
"Query Parameters": "Query Parameters",
|
||||
"Body": "Body",
|
||||
"No Error on Failure": "No Error on Failure",
|
||||
"Timeout (in seconds)": "Timeout (in seconds)",
|
||||
"The ID number of the contact": "The ID number of the contact",
|
||||
"The Ticket ID to return status": "The Ticket ID to return status",
|
||||
"Select one and provide the value.": "Select one and provide the value.",
|
||||
"Provide value if previous option selected!": "Provide value if previous option selected!",
|
||||
"Can filter by state: blocked, deleted, unverified or verified.": "Can filter by state: blocked, deleted, unverified or verified.",
|
||||
"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100",
|
||||
"Select one or status values": "Select one or status values",
|
||||
"Authorization headers are injected automatically from your connection.": "Authorization headers are injected automatically from your connection.",
|
||||
"E-mail": "E-mail",
|
||||
"Mobile": "Mobile",
|
||||
"Phone": "Phone",
|
||||
"Company ID": "Company ID",
|
||||
"Updated Since": "Updated Since",
|
||||
"Blocked": "Blocked",
|
||||
"Deleted": "Deleted",
|
||||
"Unverified": "Unverified",
|
||||
"Verified": "Verified",
|
||||
"Open": "Open",
|
||||
"Pending": "Đang chờ",
|
||||
"Resolved": "Resolved",
|
||||
"Closed": "Closed",
|
||||
"GET": "GET",
|
||||
"POST": "POST",
|
||||
"PATCH": "PATCH",
|
||||
"PUT": "PUT",
|
||||
"DELETE": "DELETE",
|
||||
"HEAD": "HEAD"
|
||||
}
|
||||
@@ -0,0 +1,62 @@
|
||||
{
|
||||
"Customer support software": "Customer support software",
|
||||
"Base URL": "基本网址",
|
||||
"API Token": "API Token",
|
||||
"Enter the base URL": "Enter the base URL",
|
||||
"Enter the API token": "Enter the API token",
|
||||
"Get the API token by visiting your profile settings and clicking View API key": "Get the API token by visiting your profile settings and clicking View API key",
|
||||
"Get Tickets": "Get Tickets",
|
||||
"Get Contact from ID": "Get Contact from ID",
|
||||
"Get Ticket Status": "Get Ticket Status",
|
||||
"Get Freshdesk Contacts": "Get Freshdesk Contacts",
|
||||
"Get All Tickets By Status": "Get All Tickets By Status",
|
||||
"Custom API Call": "自定义 API 呼叫",
|
||||
"Get Ticket instances from Freshdesk.": "Get Ticket instances from Freshdesk.",
|
||||
"Get contacts details from Freshdesk using ID number.": "Get contacts details from Freshdesk using ID number.",
|
||||
"Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id": "Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id",
|
||||
"Get contact details from Freshdesk for all (optional filtered) contacts.": "Get contact details from Freshdesk for all (optional filtered) contacts.",
|
||||
"Get All Tickets by selected status from Freshdesk.": "Get All Tickets by selected status from Freshdesk.",
|
||||
"Make a custom API call to a specific endpoint": "将一个自定义 API 调用到一个特定的终点",
|
||||
"Contact ID number": "Contact ID number",
|
||||
"Ticket ID": "Ticket ID",
|
||||
"Optional Filter": "Optional Filter",
|
||||
"Filter value": "Filter value",
|
||||
"Optional Filter Status": "Optional Filter Status",
|
||||
"Results to return": "Results to return",
|
||||
"Choose Status(es)": "Choose Status(es)",
|
||||
"Method": "方法",
|
||||
"Headers": "信头",
|
||||
"Query Parameters": "查询参数",
|
||||
"Body": "正文内容",
|
||||
"Response is Binary ?": "Response is Binary ?",
|
||||
"No Error on Failure": "失败时没有错误",
|
||||
"Timeout (in seconds)": "超时(秒)",
|
||||
"The ID number of the contact": "The ID number of the contact",
|
||||
"The Ticket ID to return status": "The Ticket ID to return status",
|
||||
"Select one and provide the value.": "Select one and provide the value.",
|
||||
"Provide value if previous option selected!": "Provide value if previous option selected!",
|
||||
"Can filter by state: blocked, deleted, unverified or verified.": "Can filter by state: blocked, deleted, unverified or verified.",
|
||||
"Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100": "Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100",
|
||||
"Select one or status values": "Select one or status values",
|
||||
"Authorization headers are injected automatically from your connection.": "授权头自动从您的连接中注入。",
|
||||
"Enable for files like PDFs, images, etc..": "Enable for files like PDFs, images, etc..",
|
||||
"E-mail": "E-mail",
|
||||
"Mobile": "Mobile",
|
||||
"Phone": "Phone",
|
||||
"Company ID": "Company ID",
|
||||
"Updated Since": "Updated Since",
|
||||
"Blocked": "Blocked",
|
||||
"Deleted": "Deleted",
|
||||
"Unverified": "Unverified",
|
||||
"Verified": "已验证",
|
||||
"Open": "Open",
|
||||
"Pending": "待處理",
|
||||
"Resolved": "已解决",
|
||||
"Closed": "Closed",
|
||||
"GET": "获取",
|
||||
"POST": "帖子",
|
||||
"PATCH": "PATCH",
|
||||
"PUT": "弹出",
|
||||
"DELETE": "删除",
|
||||
"HEAD": "黑色"
|
||||
}
|
||||
@@ -0,0 +1,54 @@
|
||||
import { createCustomApiCallAction } from '@activepieces/pieces-common';
|
||||
import {
|
||||
PieceAuth,
|
||||
Property,
|
||||
createPiece,
|
||||
} from '@activepieces/pieces-framework';
|
||||
import { PieceCategory } from '@activepieces/shared';
|
||||
import { getContactFromID } from './lib/actions/get-contact-from-id';
|
||||
import { getTicketStatus } from './lib/actions/get-ticket-status';
|
||||
import { getTickets } from './lib/actions/get-tickets';
|
||||
import { getContacts } from './lib/actions/get-contacts';
|
||||
import { getAllTicketsByStatus } from './lib/actions/get-all-tickets-by-status';
|
||||
|
||||
export const freshdeskAuth = PieceAuth.CustomAuth({
|
||||
props: {
|
||||
base_url: Property.ShortText({
|
||||
displayName: 'Base URL',
|
||||
description: 'Enter the base URL',
|
||||
required: true,
|
||||
}),
|
||||
access_token: Property.ShortText({
|
||||
displayName: 'API Token',
|
||||
description: 'Enter the API token',
|
||||
required: true,
|
||||
}),
|
||||
},
|
||||
description: `Get the API token by visiting your profile settings and clicking View API key`,
|
||||
required: true,
|
||||
});
|
||||
|
||||
export const freshdesk = createPiece({
|
||||
displayName: 'Freshdesk',
|
||||
description: 'Customer support software',
|
||||
|
||||
logoUrl: 'https://cdn.activepieces.com/pieces/freshdesk.png',
|
||||
categories: [PieceCategory.CUSTOMER_SUPPORT],
|
||||
authors: ["buttonsbond","kishanprmr","MoShizzle","AbdulTheActivePiecer","abuaboud"],
|
||||
auth: freshdeskAuth,
|
||||
actions: [
|
||||
getTickets,
|
||||
getContactFromID,
|
||||
getTicketStatus,
|
||||
getContacts,
|
||||
getAllTicketsByStatus,
|
||||
createCustomApiCallAction({
|
||||
baseUrl: (auth) => (auth?.props.base_url ?? ''),
|
||||
auth: freshdeskAuth,
|
||||
authMapping: async (auth) => ({
|
||||
Authorization: (auth.props.access_token),
|
||||
}),
|
||||
}),
|
||||
],
|
||||
triggers: [],
|
||||
});
|
||||
@@ -0,0 +1,133 @@
|
||||
import { createAction, Property } from '@activepieces/pieces-framework';
|
||||
import { httpClient, HttpMethod } from '@activepieces/pieces-common';
|
||||
import { freshdeskAuth } from '../..';
|
||||
|
||||
export const getAllTicketsByStatus = createAction({
|
||||
auth: freshdeskAuth,
|
||||
name: 'get_all_tickets_by_status',
|
||||
displayName: 'Get All Tickets By Status',
|
||||
description: 'Get All Tickets by selected status from Freshdesk.',
|
||||
|
||||
props: {
|
||||
status_filter: Property.StaticMultiSelectDropdown({
|
||||
displayName: 'Choose Status(es)',
|
||||
description: 'Select one or status values',
|
||||
required: true,
|
||||
options: {
|
||||
options: [
|
||||
{
|
||||
label: 'Open',
|
||||
value: 'status:2'
|
||||
},
|
||||
{
|
||||
label: 'Pending',
|
||||
value: 'status:3'
|
||||
},
|
||||
{
|
||||
label: 'Resolved',
|
||||
value: 'status:4'
|
||||
},
|
||||
{
|
||||
label: 'Closed',
|
||||
value: 'status:5'
|
||||
}
|
||||
]
|
||||
}
|
||||
}),
|
||||
},
|
||||
|
||||
async run(context) {
|
||||
const FDapiToken = context.auth.props.access_token;
|
||||
|
||||
const headers = {
|
||||
Authorization: FDapiToken,
|
||||
'Content-Type': 'application/json',
|
||||
};
|
||||
|
||||
// Remove trailing slash from base_url
|
||||
const baseUrl = context.auth.props.base_url.replace(/\/$/, '');
|
||||
const queryParams = new URLSearchParams();
|
||||
|
||||
// Adjusted to accept number or string
|
||||
const replacedArray = context.propsValue.status_filter.map(str => str.replace(/,/g, ' OR '));
|
||||
const replacedString = '"' + replacedArray.join(' OR ') + '"';
|
||||
queryParams.append('query', replacedString || '');
|
||||
|
||||
const url = `${baseUrl}/api/v2/search/tickets/?${queryParams.toString()}`;
|
||||
|
||||
const httprequestdata = {
|
||||
method: HttpMethod.GET,
|
||||
url,
|
||||
headers,
|
||||
};
|
||||
const response = await httpClient.sendRequest(httprequestdata);
|
||||
|
||||
if (response.status == 200) {
|
||||
// Define an interface for the ticket structure
|
||||
interface Ticket {
|
||||
id: number;
|
||||
requester_id: number;
|
||||
responder_id: number | null;
|
||||
company_id: number;
|
||||
status: number | string; // Adjusted to accept number or string
|
||||
subject: string;
|
||||
created_at: string;
|
||||
updated_at: string;
|
||||
description_text: string;
|
||||
description: string;
|
||||
// Add more properties if necessary
|
||||
}
|
||||
|
||||
// response.body.results is an array of ticket objects
|
||||
const ticketResults: Ticket[] = response.body.results;
|
||||
|
||||
// Sort the ticketResults array by requester_id
|
||||
ticketResults.sort((a, b) => a.requester_id - b.requester_id);
|
||||
|
||||
// Initialize an empty array to store tickets
|
||||
const tickets: Ticket[] = [];
|
||||
|
||||
// Iterate through each ticket result and push it to the tickets array
|
||||
ticketResults.forEach((ticketResult: Ticket) => {
|
||||
// Map status number to corresponding string
|
||||
let statusString: string;
|
||||
switch (ticketResult.status) {
|
||||
case 2:
|
||||
statusString = 'Open';
|
||||
break;
|
||||
case 3:
|
||||
statusString = 'Pending';
|
||||
break;
|
||||
case 4:
|
||||
statusString = 'Resolved';
|
||||
break;
|
||||
case 5:
|
||||
statusString = 'Closed';
|
||||
break;
|
||||
default:
|
||||
statusString = 'Unknown';
|
||||
}
|
||||
|
||||
// Push the ticket object with modified status string to the tickets array
|
||||
tickets.push({
|
||||
id: ticketResult.id,
|
||||
requester_id: ticketResult.requester_id,
|
||||
responder_id: ticketResult.responder_id,
|
||||
company_id: ticketResult.company_id,
|
||||
status: statusString,
|
||||
subject: ticketResult.subject,
|
||||
created_at: ticketResult.created_at,
|
||||
updated_at: ticketResult.updated_at,
|
||||
description_text: ticketResult.description_text,
|
||||
description: ticketResult.description,
|
||||
// Add more properties if necessary
|
||||
});
|
||||
});
|
||||
|
||||
// Return the tickets array
|
||||
return tickets;
|
||||
} else {
|
||||
return response.status;
|
||||
}
|
||||
},
|
||||
});
|
||||
@@ -0,0 +1,45 @@
|
||||
import { createAction, Property } from '@activepieces/pieces-framework';
|
||||
import { httpClient, HttpMethod } from '@activepieces/pieces-common';
|
||||
import { freshdeskAuth } from '../..';
|
||||
|
||||
export const getContactFromID = createAction({
|
||||
auth: freshdeskAuth,
|
||||
name: 'get_contact_from_id',
|
||||
displayName: 'Get Contact from ID',
|
||||
description: 'Get contacts details from Freshdesk using ID number.',
|
||||
|
||||
props: {
|
||||
contactid: Property.ShortText({
|
||||
displayName: 'Contact ID number',
|
||||
description: 'The ID number of the contact',
|
||||
required: true,
|
||||
}),
|
||||
},
|
||||
|
||||
async run(context) {
|
||||
const FDapiToken = context.auth.props.access_token;
|
||||
const FDcontactID = context.propsValue.contactid;
|
||||
|
||||
const headers = {
|
||||
Authorization: FDapiToken,
|
||||
'Content-Type': 'application/json',
|
||||
};
|
||||
|
||||
// Remove trailing slash from base_url
|
||||
const baseUrl = context.auth.props.base_url.replace(/\/$/, '');
|
||||
// not needed for gettickets ?${queryParams.toString()}
|
||||
const url = `${baseUrl}/api/v2/contacts/${FDcontactID}`;
|
||||
const httprequestdata = {
|
||||
method: HttpMethod.GET,
|
||||
url,
|
||||
headers,
|
||||
};
|
||||
const response = await httpClient.sendRequest(httprequestdata);
|
||||
|
||||
if (response.status == 200) {
|
||||
return response.body;
|
||||
} else {
|
||||
return response;
|
||||
}
|
||||
},
|
||||
});
|
||||
@@ -0,0 +1,129 @@
|
||||
import { createAction, Property } from '@activepieces/pieces-framework';
|
||||
import { httpClient, HttpMethod } from '@activepieces/pieces-common';
|
||||
import { freshdeskAuth } from '../..';
|
||||
|
||||
export const getContacts = createAction({
|
||||
auth: freshdeskAuth,
|
||||
name: 'get_contacts',
|
||||
displayName: 'Get Freshdesk Contacts',
|
||||
description:
|
||||
'Get contact details from Freshdesk for all (optional filtered) contacts.',
|
||||
|
||||
props: {
|
||||
filter_type: Property.StaticDropdown({
|
||||
displayName: 'Optional Filter',
|
||||
description: 'Select one and provide the value.',
|
||||
defaultValue: '',
|
||||
required: false,
|
||||
options: {
|
||||
options: [
|
||||
{
|
||||
label: 'E-mail',
|
||||
value: 'email',
|
||||
},
|
||||
{
|
||||
label: 'Mobile',
|
||||
value: 'mobile',
|
||||
},
|
||||
{
|
||||
label: 'Phone',
|
||||
value: 'phone',
|
||||
},
|
||||
{
|
||||
label: 'Company ID',
|
||||
value: 'company_id',
|
||||
},
|
||||
{
|
||||
label: 'Updated Since',
|
||||
value: 'updated_since',
|
||||
},
|
||||
],
|
||||
},
|
||||
}),
|
||||
filter_value: Property.ShortText({
|
||||
displayName: 'Filter value',
|
||||
description: 'Provide value if previous option selected!',
|
||||
required: false,
|
||||
defaultValue: '',
|
||||
}),
|
||||
filter_status: Property.StaticDropdown({
|
||||
displayName: 'Optional Filter Status',
|
||||
description:
|
||||
'Can filter by state: blocked, deleted, unverified or verified.',
|
||||
defaultValue: '',
|
||||
required: false,
|
||||
options: {
|
||||
options: [
|
||||
{
|
||||
label: 'Blocked',
|
||||
value: 'blocked',
|
||||
},
|
||||
{
|
||||
label: 'Deleted',
|
||||
value: 'deleted',
|
||||
},
|
||||
{
|
||||
label: 'Unverified',
|
||||
value: 'unverified',
|
||||
},
|
||||
{
|
||||
label: 'Verified',
|
||||
value: 'verified',
|
||||
},
|
||||
],
|
||||
},
|
||||
}),
|
||||
per_page: Property.Number({
|
||||
displayName: 'Results to return',
|
||||
description:
|
||||
'Freshdesk calls this per_page - set to 0 for all, if specified maximum is 100',
|
||||
required: true,
|
||||
defaultValue: 0,
|
||||
}),
|
||||
},
|
||||
|
||||
async run(context) {
|
||||
const FDapiToken = context.auth.props.access_token;
|
||||
|
||||
const headers = {
|
||||
Authorization: FDapiToken,
|
||||
'Content-Type': 'application/json',
|
||||
};
|
||||
|
||||
// not needed for gettickets ?${queryParams.toString()}
|
||||
const queryParams = new URLSearchParams();
|
||||
if (
|
||||
context.propsValue.filter_type?.valueOf != null &&
|
||||
context.propsValue.filter_value?.valueOf != null
|
||||
) {
|
||||
queryParams.append(
|
||||
context.propsValue.filter_type?.toString(),
|
||||
context.propsValue.filter_value || ''
|
||||
);
|
||||
}
|
||||
if (context.propsValue.filter_status?.valueOf != null) {
|
||||
queryParams.append('state', context.propsValue.filter_status || '');
|
||||
}
|
||||
if (context.propsValue.per_page != 0) {
|
||||
queryParams.append(
|
||||
'per_page',
|
||||
context.propsValue.per_page.toString() || '100'
|
||||
);
|
||||
}
|
||||
// Remove trailing slash from base_url
|
||||
const baseUrl = context.auth.props.base_url.replace(/\/$/, '');
|
||||
const url = `${baseUrl}/api/v2/contacts/?${queryParams.toString()}`;
|
||||
const httprequestdata = {
|
||||
method: HttpMethod.GET,
|
||||
url,
|
||||
headers,
|
||||
};
|
||||
const response = await httpClient.sendRequest(httprequestdata);
|
||||
|
||||
if (response.status == 200) {
|
||||
return response.body;
|
||||
} else {
|
||||
return response;
|
||||
}
|
||||
},
|
||||
});
|
||||
@@ -0,0 +1,88 @@
|
||||
import { createAction, Property } from '@activepieces/pieces-framework';
|
||||
import { httpClient, HttpMethod } from '@activepieces/pieces-common';
|
||||
import { freshdeskAuth } from '../..';
|
||||
import { isNil } from '@activepieces/shared';
|
||||
|
||||
export const getTicketStatus = createAction({
|
||||
auth: freshdeskAuth,
|
||||
name: 'get_ticket_status',
|
||||
displayName: 'Get Ticket Status',
|
||||
description:
|
||||
'Get Ticket status from Freshdesk. Returns ticket_status, assigned_status, assigned_id',
|
||||
|
||||
props: {
|
||||
ticketid: Property.ShortText({
|
||||
displayName: 'Ticket ID',
|
||||
description: 'The Ticket ID to return status',
|
||||
required: true,
|
||||
}),
|
||||
},
|
||||
|
||||
async run(context) {
|
||||
const FDapiToken = context.auth.props.access_token;
|
||||
const FDticketID = context.propsValue.ticketid;
|
||||
|
||||
const headers = {
|
||||
Authorization: FDapiToken,
|
||||
'Content-Type': 'application/json',
|
||||
};
|
||||
|
||||
// Remove trailing slash from base_url
|
||||
const baseUrl = context.auth.props.base_url.replace(/\/$/, '');
|
||||
const url = `${baseUrl}/api/v2/tickets/${FDticketID}`;
|
||||
const httprequestdata = {
|
||||
method: HttpMethod.GET,
|
||||
url,
|
||||
headers,
|
||||
};
|
||||
const response = await httpClient.sendRequest(httprequestdata);
|
||||
|
||||
if (response.status == 200) {
|
||||
const status = response.body.status;
|
||||
const responderid = response.body.responder_id;
|
||||
let AssignedStatusFriendlyValue = '';
|
||||
let TicketStatusFriendlyValue = '';
|
||||
|
||||
if (isNil(responderid)) {
|
||||
AssignedStatusFriendlyValue = 'NOTASSIGNED';
|
||||
} else {
|
||||
AssignedStatusFriendlyValue = 'ASSIGNED';
|
||||
}
|
||||
|
||||
switch (status) {
|
||||
case 2: {
|
||||
TicketStatusFriendlyValue = 'OPEN';
|
||||
break;
|
||||
}
|
||||
case 3: {
|
||||
TicketStatusFriendlyValue = 'PENDING';
|
||||
break;
|
||||
}
|
||||
case 4: {
|
||||
TicketStatusFriendlyValue = 'RESOLVED';
|
||||
break;
|
||||
}
|
||||
case 5: {
|
||||
TicketStatusFriendlyValue = 'CLOSED';
|
||||
break;
|
||||
}
|
||||
default: {
|
||||
// if anything other than 2,3,4 or 5 just assign the value - it shouldn't happen!
|
||||
TicketStatusFriendlyValue = status;
|
||||
break;
|
||||
}
|
||||
}
|
||||
const json = [
|
||||
{
|
||||
ticket_status: TicketStatusFriendlyValue,
|
||||
assigned_status: AssignedStatusFriendlyValue,
|
||||
assigned_id: responderid,
|
||||
},
|
||||
];
|
||||
|
||||
return json;
|
||||
} else {
|
||||
return response.status;
|
||||
}
|
||||
},
|
||||
});
|
||||
@@ -0,0 +1,37 @@
|
||||
import { createAction } from '@activepieces/pieces-framework';
|
||||
import { httpClient, HttpMethod } from '@activepieces/pieces-common';
|
||||
import { freshdeskAuth } from '../..';
|
||||
|
||||
export const getTickets = createAction({
|
||||
auth: freshdeskAuth,
|
||||
name: 'get_tickets',
|
||||
displayName: 'Get Tickets',
|
||||
description: 'Get Ticket instances from Freshdesk.',
|
||||
props: {},
|
||||
|
||||
async run(context) {
|
||||
const FDapiToken = context.auth.props.access_token;
|
||||
|
||||
const headers = {
|
||||
Authorization: FDapiToken,
|
||||
'Content-Type': 'application/json',
|
||||
};
|
||||
|
||||
// Remove trailing slash from base_url
|
||||
const baseUrl = context.auth.props.base_url.replace(/\/$/, '');
|
||||
// not needed for gettickets ?${queryParams.toString()}
|
||||
const url = `${baseUrl}/api/v2/tickets/`;
|
||||
const httprequestdata = {
|
||||
method: HttpMethod.GET,
|
||||
url,
|
||||
headers,
|
||||
};
|
||||
const response = await httpClient.sendRequest(httprequestdata);
|
||||
|
||||
if (response.status == 200) {
|
||||
return response.body;
|
||||
} else {
|
||||
return response;
|
||||
}
|
||||
},
|
||||
});
|
||||
@@ -0,0 +1,16 @@
|
||||
{
|
||||
"extends": "../../../../tsconfig.base.json",
|
||||
"files": [],
|
||||
"include": [],
|
||||
"references": [
|
||||
{
|
||||
"path": "./tsconfig.lib.json"
|
||||
}
|
||||
],
|
||||
"compilerOptions": {
|
||||
"forceConsistentCasingInFileNames": true,
|
||||
"strict": true,
|
||||
"noImplicitReturns": true,
|
||||
"noFallthroughCasesInSwitch": true
|
||||
}
|
||||
}
|
||||
@@ -0,0 +1,11 @@
|
||||
{
|
||||
"extends": "./tsconfig.json",
|
||||
"compilerOptions": {
|
||||
"module": "commonjs",
|
||||
"outDir": "../../../../dist/out-tsc",
|
||||
"declaration": true,
|
||||
"types": ["node"]
|
||||
},
|
||||
"exclude": ["jest.config.ts", "src/**/*.spec.ts", "src/**/*.test.ts"],
|
||||
"include": ["src/**/*.ts"]
|
||||
}
|
||||
Reference in New Issue
Block a user