feat: Multi-email ticketing system with platform email addresses
- Add PlatformEmailAddress model for managing platform-level email addresses - Add TicketEmailAddress model for tenant-level email addresses - Create MailServerService for IMAP integration with mail.talova.net - Implement PlatformEmailReceiver for processing incoming platform emails - Add email autoconfiguration for Mozilla, Microsoft, and Apple clients - Add configurable email polling interval in platform settings - Add "Check Emails" button on support page for manual refresh - Add ticket counts to status tabs on support page - Add platform email addresses management page - Add Privacy Policy and Terms of Service pages - Add robots.txt for SEO - Restrict email addresses to smoothschedule.com domain only 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude <noreply@anthropic.com>
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poduck
@@ -5,7 +5,7 @@ Serializers for platform-level operations (viewing tenants, users, metrics)
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from rest_framework import serializers
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from core.models import Tenant, Domain
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from smoothschedule.users.models import User
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from .models import TenantInvitation, PlatformSettings, SubscriptionPlan
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from .models import TenantInvitation, PlatformSettings, SubscriptionPlan, PlatformEmailAddress
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class PlatformSettingsSerializer(serializers.Serializer):
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@@ -19,6 +19,7 @@ class PlatformSettingsSerializer(serializers.Serializer):
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stripe_validation_error = serializers.CharField(read_only=True)
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has_stripe_keys = serializers.SerializerMethodField()
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stripe_keys_from_env = serializers.SerializerMethodField()
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email_check_interval_minutes = serializers.IntegerField(read_only=True)
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updated_at = serializers.DateTimeField(read_only=True)
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def get_stripe_secret_key_masked(self, obj):
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@@ -108,8 +109,10 @@ class SubscriptionPlanSerializer(serializers.ModelSerializer):
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'id', 'name', 'description', 'plan_type',
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'stripe_product_id', 'stripe_price_id',
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'price_monthly', 'price_yearly', 'business_tier',
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'features', 'transaction_fee_percent', 'transaction_fee_fixed',
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'is_active', 'is_public', 'created_at', 'updated_at'
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'features', 'limits', 'permissions',
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'transaction_fee_percent', 'transaction_fee_fixed',
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'is_active', 'is_public', 'is_most_popular', 'show_price',
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'created_at', 'updated_at'
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]
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read_only_fields = ['id', 'created_at', 'updated_at']
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@@ -124,8 +127,10 @@ class SubscriptionPlanCreateSerializer(serializers.ModelSerializer):
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'name', 'description', 'plan_type',
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'stripe_product_id', 'stripe_price_id',
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'price_monthly', 'price_yearly', 'business_tier',
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'features', 'transaction_fee_percent', 'transaction_fee_fixed',
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'is_active', 'is_public', 'create_stripe_product'
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'features', 'limits', 'permissions',
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'transaction_fee_percent', 'transaction_fee_fixed',
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'is_active', 'is_public', 'is_most_popular', 'show_price',
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'create_stripe_product'
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]
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def create(self, validated_data):
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@@ -579,3 +584,255 @@ class TenantInvitationDetailSerializer(TenantInvitationSerializer):
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'invited_by': {'read_only': True},
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}
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class AssignedUserSerializer(serializers.Serializer):
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"""Lightweight serializer for assigned user info."""
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id = serializers.IntegerField(read_only=True)
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email = serializers.EmailField(read_only=True)
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first_name = serializers.CharField(read_only=True)
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last_name = serializers.CharField(read_only=True)
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full_name = serializers.SerializerMethodField()
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def get_full_name(self, obj):
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return obj.get_full_name() or obj.email
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class PlatformEmailAddressListSerializer(serializers.ModelSerializer):
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"""Lightweight serializer for listing platform email addresses."""
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email_address = serializers.ReadOnlyField()
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effective_sender_name = serializers.ReadOnlyField()
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assigned_user = AssignedUserSerializer(read_only=True)
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class Meta:
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model = PlatformEmailAddress
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fields = [
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'id', 'display_name', 'sender_name', 'effective_sender_name',
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'local_part', 'domain', 'email_address', 'color',
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'assigned_user',
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'is_active', 'is_default', 'mail_server_synced',
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'last_check_at', 'emails_processed_count',
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'created_at', 'updated_at'
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]
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read_only_fields = [
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'email_address', 'effective_sender_name', 'mail_server_synced',
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'last_check_at', 'emails_processed_count',
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'created_at', 'updated_at'
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]
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class PlatformEmailAddressSerializer(serializers.ModelSerializer):
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"""Full serializer for platform email addresses."""
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email_address = serializers.ReadOnlyField()
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effective_sender_name = serializers.ReadOnlyField()
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assigned_user = AssignedUserSerializer(read_only=True)
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assigned_user_id = serializers.IntegerField(
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write_only=True,
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required=False,
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allow_null=True
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)
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imap_settings = serializers.SerializerMethodField()
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smtp_settings = serializers.SerializerMethodField()
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class Meta:
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model = PlatformEmailAddress
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fields = [
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'id', 'display_name', 'sender_name', 'effective_sender_name',
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'local_part', 'domain', 'email_address', 'color',
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'assigned_user', 'assigned_user_id',
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'password', 'is_active', 'is_default',
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'mail_server_synced', 'last_sync_error', 'last_synced_at',
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'last_check_at', 'emails_processed_count',
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'created_at', 'updated_at',
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'imap_settings', 'smtp_settings'
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]
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read_only_fields = [
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'email_address', 'effective_sender_name',
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'mail_server_synced', 'last_sync_error', 'last_synced_at',
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'last_check_at', 'emails_processed_count',
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'created_at', 'updated_at',
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'imap_settings', 'smtp_settings'
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]
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extra_kwargs = {
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'password': {'write_only': True},
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}
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def validate_assigned_user_id(self, value):
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"""Validate and convert assigned_user_id to User instance."""
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if value is None:
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return None
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from smoothschedule.users.models import User
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try:
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user = User.objects.get(
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pk=value,
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role__in=['superuser', 'platform_manager', 'platform_support'],
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is_active=True
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)
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return user
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except User.DoesNotExist:
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raise serializers.ValidationError("User not found or not a platform user.")
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def create(self, validated_data):
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assigned_user = validated_data.pop('assigned_user_id', None)
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instance = super().create(validated_data)
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if assigned_user is not None:
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instance.assigned_user = assigned_user
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instance.save(update_fields=['assigned_user'])
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return instance
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def update(self, instance, validated_data):
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if 'assigned_user_id' in validated_data:
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instance.assigned_user = validated_data.pop('assigned_user_id')
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return super().update(instance, validated_data)
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def get_imap_settings(self, obj):
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"""Return IMAP settings without password."""
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settings = obj.get_imap_settings()
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settings.pop('password', None)
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return settings
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def get_smtp_settings(self, obj):
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"""Return SMTP settings without password."""
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settings = obj.get_smtp_settings()
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settings.pop('password', None)
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return settings
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def validate_local_part(self, value):
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"""Validate local part of email address."""
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import re
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value = value.lower().strip()
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# Check format
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if not re.match(r'^[a-z0-9]([a-z0-9._-]*[a-z0-9])?$', value):
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raise serializers.ValidationError(
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"Local part must start and end with a letter or number, "
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"and can only contain letters, numbers, dots, underscores, and hyphens"
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)
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if len(value) > 64:
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raise serializers.ValidationError("Local part cannot exceed 64 characters")
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return value
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def validate_password(self, value):
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"""Validate password strength."""
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if len(value) < 8:
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raise serializers.ValidationError("Password must be at least 8 characters")
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return value
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def validate(self, attrs):
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"""Cross-field validation."""
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local_part = attrs.get('local_part', getattr(self.instance, 'local_part', None))
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domain = attrs.get('domain', getattr(self.instance, 'domain', None))
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if local_part and domain:
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# Check uniqueness
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qs = PlatformEmailAddress.objects.filter(
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local_part=local_part.lower(),
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domain=domain
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)
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if self.instance:
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qs = qs.exclude(pk=self.instance.pk)
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if qs.exists():
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raise serializers.ValidationError({
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'local_part': f'Email address {local_part}@{domain} already exists'
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})
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return attrs
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class PlatformEmailAddressCreateSerializer(PlatformEmailAddressSerializer):
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"""Serializer for creating platform email addresses with mail server sync."""
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def create(self, validated_data):
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"""Create the email address and sync to mail server."""
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from .mail_server import get_mail_server_service
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# Normalize local_part
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validated_data['local_part'] = validated_data['local_part'].lower()
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# Create the database record first
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instance = super().create(validated_data)
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# Sync to mail server
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service = get_mail_server_service()
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success, message = service.sync_account(instance)
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if not success:
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# Delete the database record if mail server sync failed
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instance.delete()
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raise serializers.ValidationError({
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'mail_server': f'Failed to create email account on mail server: {message}'
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})
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return instance
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class PlatformEmailAddressUpdateSerializer(serializers.ModelSerializer):
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"""Serializer for updating platform email addresses."""
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email_address = serializers.ReadOnlyField()
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assigned_user_id = serializers.IntegerField(
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write_only=True,
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required=False,
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allow_null=True
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)
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class Meta:
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model = PlatformEmailAddress
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fields = [
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'id', 'display_name', 'sender_name', 'email_address', 'color',
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'assigned_user_id',
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'password', 'is_active', 'is_default'
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]
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read_only_fields = ['id', 'email_address']
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extra_kwargs = {
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'password': {'write_only': True, 'required': False},
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'sender_name': {'required': False},
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}
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def validate_assigned_user_id(self, value):
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"""Validate and convert assigned_user_id to User instance."""
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if value is None:
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return None
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from smoothschedule.users.models import User
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try:
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user = User.objects.get(
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pk=value,
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role__in=['superuser', 'platform_manager', 'platform_support'],
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is_active=True
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)
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return user
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except User.DoesNotExist:
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raise serializers.ValidationError("User not found or not a platform user.")
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def validate_password(self, value):
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"""Validate password strength if provided."""
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if value and len(value) < 8:
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raise serializers.ValidationError("Password must be at least 8 characters")
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return value
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def update(self, instance, validated_data):
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"""Update the email address and sync password to mail server if changed."""
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from .mail_server import get_mail_server_service
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password = validated_data.get('password')
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password_changed = password and password != instance.password
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# Handle assigned_user_id separately
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if 'assigned_user_id' in validated_data:
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instance.assigned_user = validated_data.pop('assigned_user_id')
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# Update the instance
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instance = super().update(instance, validated_data)
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# Sync to mail server if password changed
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if password_changed:
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service = get_mail_server_service()
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success, message = service.sync_account(instance)
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if not success:
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raise serializers.ValidationError({
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'mail_server': f'Failed to update password on mail server: {message}'
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})
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return instance
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