200a6b3dd4
- Add ticket categories (billing, technical, feature_request, etc.) with type-specific options - Add TicketTemplate and CannedResponse models for quick ticket creation - Implement SLA tracking with due_at and first_response_at fields - Add is_platform_admin and is_customer helper functions to fix permission checks - Register models in Django admin with filters and fieldsets - Enhance signals with error handling for WebSocket notifications - Fix frontend API URLs for templates and canned responses - Update PlatformSupport page to use real ticketing API - Add comprehensive i18n translations for all ticket fields 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude <noreply@anthropic.com>
32 lines
994 B
Python
32 lines
994 B
Python
from django.urls import path, include
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from rest_framework.routers import DefaultRouter
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from .views import (
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TicketViewSet, TicketCommentViewSet,
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TicketTemplateViewSet, CannedResponseViewSet
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)
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app_name = 'tickets'
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router = DefaultRouter()
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# Main tickets endpoint - will be at /api/tickets/
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router.register(r'', TicketViewSet, basename='ticket')
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# Nested comments route - will be at /api/tickets/{ticket_pk}/comments/
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router.register(
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r'(?P<ticket_pk>[^/.]+)/comments',
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TicketCommentViewSet,
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basename='ticket-comment'
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)
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# Separate router for templates and canned responses
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templates_router = DefaultRouter()
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templates_router.register(r'', TicketTemplateViewSet, basename='ticket-template')
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canned_router = DefaultRouter()
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canned_router.register(r'', CannedResponseViewSet, basename='canned-response')
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urlpatterns = [
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path('', include(router.urls)),
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path('templates/', include(templates_router.urls)),
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path('canned-responses/', include(canned_router.urls)),
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] |