smoothschedule/frontend/src/components/dashboard/OpenTicketsWidget.tsx

import React from 'react';
import { useTranslation } from 'react-i18next';
import { Link } from 'react-router-dom';
import { GripVertical, X, AlertCircle, Clock, ChevronRight } from 'lucide-react';
import { Ticket } from '../../types';
import { formatDistanceToNow } from 'date-fns';

interface OpenTicketsWidgetProps {
  tickets: Ticket[];
  isEditing?: boolean;
  onRemove?: () => void;
}

const OpenTicketsWidget: React.FC<OpenTicketsWidgetProps> = ({
  tickets,
  isEditing,
  onRemove,
}) => {
  const { t } = useTranslation();
  const openTickets = tickets.filter(ticket => ticket.status === 'open' || ticket.status === 'in_progress');
  const urgentCount = openTickets.filter(t => t.priority === 'urgent' || t.isOverdue).length;

  const getPriorityColor = (priority: string, isOverdue?: boolean) => {
    if (isOverdue) return 'text-red-600 dark:text-red-400';
    switch (priority) {
      case 'urgent': return 'text-red-600 dark:text-red-400';
      case 'high': return 'text-orange-600 dark:text-orange-400';
      case 'medium': return 'text-yellow-600 dark:text-yellow-400';
      default: return 'text-gray-600 dark:text-gray-400';
    }
  };

  const getPriorityBg = (priority: string, isOverdue?: boolean) => {
    if (isOverdue) return 'bg-red-50 dark:bg-red-900/20';
    switch (priority) {
      case 'urgent': return 'bg-red-50 dark:bg-red-900/20';
      case 'high': return 'bg-orange-50 dark:bg-orange-900/20';
      case 'medium': return 'bg-yellow-50 dark:bg-yellow-900/20';
      default: return 'bg-gray-50 dark:bg-gray-700/50';
    }
  };

  return (
    <div className="h-full p-4 bg-white dark:bg-gray-800 rounded-xl border border-gray-200 dark:border-gray-700 shadow-sm relative group flex flex-col">
      {isEditing && (
        <>
          <div className="absolute top-2 left-2 cursor-grab active:cursor-grabbing text-gray-400 hover:text-gray-600 dark:hover:text-gray-300 drag-handle">
            <GripVertical size={16} />
          </div>
          <button
            onClick={onRemove}
            className="absolute top-2 right-2 p-1 text-gray-400 hover:text-red-500 dark:hover:text-red-400 opacity-0 group-hover:opacity-100 transition-opacity"
          >
            <X size={14} />
          </button>
        </>
      )}

      <div className={`flex items-center justify-between mb-4 ${isEditing ? 'pl-5' : ''}`}>
        <h3 className="text-lg font-semibold text-gray-900 dark:text-white">
          Open Tickets
        </h3>
        <div className="flex items-center gap-2">
          {urgentCount > 0 && (
            <span className="flex items-center gap-1 text-xs font-medium px-2 py-1 rounded-full bg-red-100 dark:bg-red-900/30 text-red-700 dark:text-red-400">
              <AlertCircle size={12} />
              {urgentCount} urgent
            </span>
          )}
          <span className="text-sm font-medium text-gray-500 dark:text-gray-400">
            {openTickets.length} open
          </span>
        </div>
      </div>

      <div className="flex-1 overflow-y-auto space-y-2">
        {openTickets.length === 0 ? (
          <div className="flex flex-col items-center justify-center h-full text-gray-400 dark:text-gray-500">
            <AlertCircle size={32} className="mb-2 opacity-50" />
            <p className="text-sm">{t('dashboard.noOpenTickets')}</p>
          </div>
        ) : (
          openTickets.slice(0, 5).map((ticket) => (
            <Link
              key={ticket.id}
              to="/tickets"
              className={`block p-3 rounded-lg ${getPriorityBg(ticket.priority, ticket.isOverdue)} hover:opacity-80 transition-opacity`}
            >
              <div className="flex items-start justify-between gap-2">
                <div className="flex-1 min-w-0">
                  <p className="text-sm font-medium text-gray-900 dark:text-white truncate">
                    {ticket.subject}
                  </p>
                  <div className="flex items-center gap-2 mt-1 text-xs text-gray-500 dark:text-gray-400">
                    <span className={getPriorityColor(ticket.priority, ticket.isOverdue)}>
                      {ticket.isOverdue ? 'Overdue' : ticket.priority}
                    </span>
                    <span className="flex items-center gap-1">
                      <Clock size={10} />
                      {formatDistanceToNow(new Date(ticket.createdAt), { addSuffix: true })}
                    </span>
                  </div>
                </div>
                <ChevronRight size={16} className="text-gray-400 flex-shrink-0" />
              </div>
            </Link>
          ))
        )}
      </div>

      {openTickets.length > 5 && (
        <Link
          to="/tickets"
          className="mt-3 text-sm text-brand-600 dark:text-brand-400 hover:underline text-center"
        >
          View all {openTickets.length} tickets
        </Link>
      )}
    </div>
  );
};

export default OpenTicketsWidget;